Terms Conditions

Standard delivery time of goods:

  • Humayun Almagir delivery is powered by various logistic partners. All the delivery policies of the agent will also be applicable.
  • Goods will be delivered within 15 working days which does not include Saturday & Sunday and Public Holidays.
  • If the delivery time exceeds 15 working days then the client shall give us a call for an inquiry and our team will respond to the query within 5 to 8 business hours.

Return/Exchange Policy

  • Goods once delivered cannot be returned after the acceptance from the courier. If there are any damages on the product, they should be checked then and there and if identified then the goods shall be returned with the courier.
  • If there are damages to the product then it cannot be returned and if it will be forcefully returned by the client then he/she will not be compensated for it.
  • If there will be an issue of product size then it can be exchanged later from the Humayun Alamgir Zamzama, Tariq Road or M.M. Alam Road outlet once.
  • If the client lives in any other city, apart from Lahore and Karachi then he/she can send us the item back through TCS Courier along with a sample size and we will send the new one in exchange.

Refund Policy

  • No amount shall be refunded once paid.
  • All the payments will be made in advance and if the client does not like the product at the time of delivery, no money will be refunded.
  • In case of COD, if the client returns the product, then he/she will have to pay the PKR 500/- delivery charges to the courier.